October 2019

In retail banking, a bank has only one customer (or two) per account. In the business scenario, however, there are so many more stakeholders for each account, which makes service excellence much more complex. When customers are…

New Delhi: Last month, the Reserve Bank of India (RBI) put the Punjab and Maharashtra Co-operative (PMC) on restrictions after suspected financial irregularities on some loan accounts were exposed. In its instructions, the umbrella…

Cooperative Bank of Punjab and Maharashtra (PMC Bank) has been the subject of regulatory action and investigations into suspected irregularities in certain loan accounts. The loans…

Amid the Punjab and Maharashtra Co-operative (PMC) Bank crisis which forced the Reserve Bank of India (RBI) to impose restrictions on the lender, the finance ministry said there was no chance of the crisis spreading to…