Santander on watch after retail banking breaches



By Najiyya Budaly (September 24, 2021, 1:11 PM BST) – The antitrust regulator said on Friday it was monitoring Santander UK PLC after finding that the lender had broken UK retail banking rules for the second time since entering into force. in 2018.

The Competition and Markets Authority has said it will monitor Santander to ensure it complies with the 2017 Retail Banking Market Investigation Order. The rules require banks and companies mortgage loan companies that offer personal and professional current accounts publish the results of independent customer surveys, known as service quality indicators.

Polls reveal how likely people would be to recommend their bank to friends, …

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